FAQs

Yes, our regular price includes moving logical items such as smaller-sized sofas, chairs, tables, floor lamps, or other small items. Larger items such as beds, dressers, computer tables, or larger-sized sofas may be moved for an additional charge. Heavy or fragile items such as antiques, glass tables, large plants, china cabinets, entertainment centers, or bookcases are not considered logical to be moved and are usually best left in place.

It is always good to vacuum before cleaning. We also suggest removing any breakable items on top of or inside of furniture you would like for us to move.

We will provide you with shoe covers so that you can walk on the carpet immediately after cleaning. However, it is best to limit traffic until the carpet is completely dry.

Drying times do vary slightly depending on the humidity level on the day of cleaning. In most cases, the carpet will be dry to the touch within 6 to 8 hours and completely dry overnight. In rare cases, complete drying may take up to 24 hours.

Our technicians receive extensive training in all methods of carpet cleaning. The technician will identify the fiber type of your carpet and will clean it as required by the carpet manufacturer. In most cases, this will be a Hot Water Extraction, also known as Steam Cleaning. In some cases, a low moisture or dry cleaning process is recommended.

For your convenience, we gladly accept cash, checks, and all major credit cards.

Carpet Pros has developed a proprietary cleaning process specifically for heavily soiled or neglected carpets. This restoration process is specifically designed to remove the maximum amount of soil and restore the carpet to its best possible look.

Click here to visit our "Carpet Restoration Cleaning" page.