Carpet Repairs

There is no one reason for this, but the main issue is typically improper installation. Over the years the backing materials of carpet have changed and are much more stiff and less pliable. As a result, the installation process has changed, yet many installers still use the same old tools and procedures, thus not fully or properly stretching the backing material. In the absence of properly stretching the backing of the carpet, and as the house settles, the carpet begins to move as well. Over time this results in wrinkles appearing randomly within the home.

No. Installing carpet with a knee-kicker may be the reason the wrinkles have developed. Today's carpet should only be installed (or re-stretched) via the use of a "power stretcher". A power stretcher uses leverage to stretch the backing material of the carpet so that as the home settles, the carpet will contract as well and not wrinkle.

Maybe, but typically not. It can take many years and hundreds of jobs for a technician to be skilled enough to properly and effectively re-stretch carpet. In fact, re-stretching carpet can be much more difficult than new installation. For this reason, Carpet Pros only hires former installers to re-stretch carpet. Only a seasoned professional can understand and compensate for the many different situations and challenges required to properly and effectively re-stretch carpet.

This is more common than you may think. One of the most common questions we face is, "How long does your re-stretching last." We are asked this question over and over because clients have had other "professionals" re-stretch their carpet, but the process used is incomplete or incorrect, thus improperly done. The client is quoted a low price, thinking that everyone's process is the same, and pays someone who is inexperienced (or worse) to re-stretch their carpet, only to have the wrinkles come back prematurely.

Most companies offer a very short warranty for this service if they offer a warranty at all. Rest assured that at Carpet Pros we always stand behind our work. In most cases, we offer a 3-year warranty for carpet re-stretching.

No, while an empty room will cost a little less to stretch, we are prepared for furniture. With the use of sliders, we can even stretch under large items, even pool tables!