Carpet Repairs

Carpet Pros is the number one Charlotte firm in the highly specialized field of carpet repair.

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Properly and professionally repairing tears and blemishes in wall-to-wall carpet is a highly specialized process which definitely should be left to the professionals. Carpet Pros has provided this vital service for three decades and only employs career flooring installers who work with meticulous detail for the best possible result.

Carpet Stretching

It is rare to find a firm who can safely and professionally clean any fiber type, plus perform an expert job with repairing and or re-stretching your wall-to-wall carpeting. In fact, there are very few companies who have the knowledge and skill necessary to add these professional services to their menu.

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Thousands of Happy Clients!

Carpet Pros is arguably the number one local firm in this highly specialized field. With thousands of happy clients and three decades of experience, Carpet Pros is Charlotte's #1 choice in the area of repairing and re-stretching all types of carpeting. From "bonded inserts" and transition molding replacement to correcting "Berber yarn pulls" and re-stretching wall-to-wall carpeting, Carpet Pros is the industry leader... Quite simply, no one does it better.

Frequently Asked Questions About Carpet Re-stretching:

Why does carpet develop wrinkles?

There is no one reason for this, but the main issue is typically improper installation. Over the years the backing materials of carpet have changed and are much more stiff and less pliable. As a result, the installation process has changed, yet many installers still use the same old tools and procedures, thus not fully or properly stretching the backing material. In the absence of properly stretching the backing of the carpet, and as the house settles, the carpet begins to move as well. Over time this results in wrinkles appearing randomly within the home.

Can't you just remove the wrinkle with a knee kicker?

Can re-stretching carpet be a DIY project?

Maybe, but typically not. It can take many years and hundreds of jobs for a technician to be skilled enough to properly and effectively re-stretch carpet. In fact, re-stretching carpet can be much more difficult than new installation. For this reason, Carpet Pros only hires former installers to re-stretch carpet. Only a seasoned professional can understand and compensate for the many different situations and challenges required to properly and effectively re-stretch carpet.

I have had my carpet stretched before by a different company, but the wrinkles come back... why am I having to pay to have this done again?

This is more common than you may think. One of the most common questions we face is, "How long does your re-stretching last." We are asked this question over and over because clients have had other "professionals" re-stretch their carpet, but the process used is incomplete or incorrect, thus improperly done. The client is quoted a low price, thinking that everyone's process is the same, and pays someone who is inexperienced (or worse) to re-stretch their carpet, only to have the wrinkles come back prematurely.

Most companies offer a very short warranty for this service if they offer a warranty at all. Rest assured that at Carpet Pros we always stand behind our work. In most cases, we offer a 3-year warranty for carpet re-stretching.

Do I have to move all of my furniture out to have the carpet stretched?

Frequently Asked Questions About Carpet Repairs:

What kind of results can I expect with a carpet repair?

If Carpet Pros is performing the repair ...typically very good to excellent. There are many basic factors that, if followed, result in a very good, or if ignored, very poor results. Carpet Pros is routinely called upon to correct 'Frankenstein' type repairs performed by other companies and in the vast majority of cases we am able to correct and solve the issue with outstanding results. Having a highly trained and skilled professional perform a carpet repair can be the difference between an unsightly blemish and a near invisible carpet repair.

I don't have any extra carpet; can a repair still be done?

How long will a carpet repair last?

Can a carpet repair be a DIV project?

The carpet where the repair needs to be done is older and worn and the remnant ne this going to look?

The initial level of satisfaction with any carpet repair is usually determined by how well the existing carpet matches the carpet remnant which is being used for the repair. Not merely that they are the "same" carpet, but that they have the same level of "wear and "soiling? Thus, a repair being performed in a heavy traffic area and using a newer remnant for the repair may leave the repaired area initially quite visible. Though, over time the repaired area tends to blend in with the surrounding carpet, thus the long term result is quite good and is certainly preferable to having to replace the entire carpet just because of a small area of damage.

How much experience does Carpet Pros have in performing carpet repairs?