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Yes, we all love our pets but…accidents happen! Pet urine causes two distinct problems in carpet that need special attention: odors and stains.

Pet Odors

There is a difference between cleaning the urine soiling and treating for odor. Just cleaning the urine spots may not remove any associated bacteria or the odor. In fact, cleaning alone could increase the odor in the air space temporarily.

We have specific processes for treating the bacteria and thus the odor associated with “pet accidents” on your wall-to-wall carpeting. This treatment is very thorough and will eliminate the bacteria and the offensive pet odor in most cases. The product we use is safe for your pets and environmentally friendly.

For heavy urine contamination, we may recommend a three-layer odor treatment which involves treating the backing of the carpet, replacing the padding, and treating the subfloor. This treatment is absolutely guaranteed to eliminate all odors as well as the associated bacteria.

… and those Yellow Urine Stains?

Our specialized processes for treating pet stains achieve excellent results in neutralizing yellow pet urine stains. But beware: pet urine can cause permanent stains on your carpeting and fabrics! The urine is initially in a slightly acidic state — it is easier to clean when fresh. Once it dries, it turns alkaline and becomes much more difficult to remove.

If left for days or weeks, urine can permanently change the dye structure, causing dye loss or a bleaching effect, which results in permanent staining. Even if the soluble deposits are removed, the damage to the dye structure may already be done. Make sure to clean up pet urine quickly or schedule a professional cleaning as soon as possible. No one can guarantee complete removal of all urine spots. But there's a good chance that we will be able to remove the pet stain or at least make it less visible.